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Customer Service Management Trainer | Keynote Speaker | Oklahoma City

Posted by Dean Lindsay, Author & Super Fun Business Speaker in Dallas-Fort Worth-Arlington, TX on May 25, 2009

Dallas, TX, Keynote Speaker, Dean Lindsay, presents on Customer Service as Management Trainer- Oklahoma City. Visit http:/deanlinday.com for more info!

Sign up for Dean's FREE newsletter, The Progress Report, at: http://deanlindsay.com Author of The Progress Challenge: Working and Winning in a World of Change and Author of Cracking the Networking CODE.

The Dallas Business Journal selected Mr. Lindsay as one of "D-FW's Rising Stars Under Forty in The Business World Today". As a successful entrepreneur, business owner, and sales executive, Dean Lindsay has experienced firsthand how vitally important building priceless business relationships and cherishing customers are to becoming successful in today’s world. Dean’s unique knack for communicating and his commitment to helping people take positive steps make him a Progress Agent. His speaking and consulting style is refreshingly daring, imaginative, and a lot of fun. Dean Travels from California, to the East Coast, to Oklahoma City, and back to his home in Dallas, TX for various speaking engagements.

The four letters that make up the word MEND stand for the 4 keys to building true customer loyalty.
M = Massage the relationship through solid communication
E = Empathize with the customer
N = Never attack the customer
D = Deliver H.U.G.s - Heartfelt Unexpected Gestures

Book Dean Lindsay as your next Keynote Speaker on Customer Service as Management Trainer expert!

For more info on Dean Lindsay's thoughts on Customer Service, click here.
Here is one of Dean's workshops on Customer Service Management Trainer:
Customer Service: Cherishing the Customer

TESTIMONIAL:

"Dean was TERRIFIC!! He did a lot of homework on World Kitchen and started his presentation by impressively naming off all of the brands we carry! Heck, some days I can’t even do that! He made a real connection with my troops and gave us some great philosophy and tips for our busy season on both Customer Service and Phone Sales. He was a great kick-off to our extended hours busy season and I give Dean an A+ for his presentation."

-- Geri Barton, Director of Customer Service, World Kitchen LLC
(The World Kitchen Brands are Baker's Secret, Chicago Cutlery, Corelle,
Corningware, EKCO, Magnalite, OLFA, Pyrex, Revere, Vision)

Book Dean Lindsay for your next event as a Management Trainer in Oklahoma City, San Francisco, Texas, or anywhere across the nation!

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