Global Outsourcing Vendor - EDS Global Delivery Model

EDS is a leading global outsourcing vendor delivering business solutions to its clients. EDS founded the information technology (IT) outsourcing industry 45 years ago. Today, EDS delivers a broad portfolio of information technology and business process outsourcing services to clients in the manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries and to governments around the world. EDS is a trusted global outsourcing vendor

 
EDS Global Delivery Model

EDS, which has operated internationally for more than three decades, began laying the framework for today’s Global Delivery Model in the mid-1980s, opening two data centers in Europe and state-of-the-art information processing centers in Michigan, North Carolina and Texas. Our first Global Sourcing Center – a forerunner of Best Shore – began operations in Ireland in 1990.

Client Proximity:

While EDS has more than 139,554 employees in 66 countries, we’ve made sure that client intimacy stays at the forefront of our service delivery. EDS experts work alongside our clients – typically onsite – to define business requirements and ensure client-specific needs are met or exceeded.

In EDS’ model, these onsite teams direct the client’s global delivery operations through Global Service Centers and Regional Service Centers. We believe this delivery approach provides the optimal mix of quality, capabilities and cost.

Global Footprint:

EDS is concentrating its delivery resources through a network of Global Service Centers (GSCs). These centers, located in high-growth, cost-competitive geographies, deliver core cross-portfolio services from single locations. With large resource pools, GSCs have scalable capacity with a diverse set of skills, multiple shifts and multiple languages. Our first GSCs are operational in Chennai and Pune, India.

Regional Service Centers support GSCs and provide unique and specialized near-shore capabilities. For example, our Budapest, Hungary center serves international clients in seven languages. From that location alone, EDS professionals support clients in 19 countries across Europe with a variety of specialized skills.

More info about EDS - the Leading Global Outsourcing Vendor

EDS has earned the number one position on the “Top 50 Best Managed Global Outsourcing Vendors” list compiled by the Brown-Wilson Group for The Black Book of Outsourcing from Wiley Publishers. EDS was also listed as the leading global information technology outsourcing (ITO) vendor; number three for global human resources outsourcing (HRO) vendors for ExcellerateHRO, the human resources outsourcing business of EDS and Towers Perrin; and number seven for global business process outsourcing (BPO) vendors for EDS/MphasiS. (June 2007)