Telecommunication Recovery Audit: GALOSI Explains the Value of a Telecommunication/IT Audit

It can be a challenge to manage an IT budget since the services are often provided from an assortment of vendors, each with its own set of procedures and rules. For the most part, the responsibility for finding and managing those vendor’s billing/payment discrepancies is placed upon the company receiving the services. Dealing with IT matters is often complicated by the jargon of the industry, which most people dealing with company budgets have minimal to no expertise to deal with these matters. And reigning in the Telecommunication budget can be an ordeal for managers with busy schedules, which is perhaps why as many as 90% of Telecommunication have errors resulting in overcharges to the company. Many companies have found a solution to this by bringing in an outside source, such as a profit recovery firm, to review the expenses for any errors or discrepancies, decide where to cut back, negotiate directly with vendors on behalf of the company and provide recommendations to the company for scaling back the costs. This is called a Telecommunication Audit.

The profit recovery audit firm will coordinate with the company in need of a Telecommunications Audit to assess a team and any internal processes currently in place for Telecommunication vendor reviews. Collecting and organizing all data and areas pertaining to the Telecommunication budget is essential and includes the equipment and circuits, the customer's bills from vendors, the accounts payable process, the contracts and agreements with vendors as well as any existing projects and legal regulations. After these examinations, the audit team will evaluate the costs against the benefits of all the existing pieces. From this, the auditor will provide recommendations to the client and, upon approval, the auditor will work with the clients’ vendors, implementing the agreed upon recommendations that are conducted through follow-up and verification procedures.

As explained, Telecommunication Audits require much attention to detail and knowledge of the IT industry’s terms, practices and scope. GALOSI, a Dallas, Texas-based profit recovery audit firm, provides some of the most specialized, detailed Telecommunication Audit services that include the use of custom software for each client. They pride themselves on their fair, professional conduct when handling and recovering claims with their clients’ vendors, which oftentimes results in stronger relationships between their client and vendors. GALOSI comes with hundreds of years of combined expertise on its team and having recovered millions of dollars for existing clients in many industries.