Mission-Critical Managed Hosting by NeoSpire

Every second matters when a hosted application is mission-critical. Lost revenue, damaged reputation and halted productivity are just some of the nightmares that companies face when their managed hosting service goes down. The NeoSpire team is dedicated to every client, 24/7, to keep things running smoothly. A decade of managing complex, transaction-intensive applications has given NeoSpire the experience to be pro-active in heading off disasters, knowing immediately if anything goes wrong and acting quickly to resolve any issues.

With the hunt for a competitive edge in today’s marketplace; no two companies are exactly alike in issues faced, needs or even wants. NeoSpire works with each client to design a customized managed hosting solution not only for their current hosting requirements, but also with the ability to rapidly scale when needed. NeoSpire’s expert sales and administration team will help develop a solution that has all the hosting components that are needed, including load balancing, security controls, bandwidth and backup solutions unique to each company.

Benefits

• Customization
• Proactive verses reactive
• Higher performance, reliability and security
• Faster time to market
• Ease of scalability
• Assistance with Security Audits
• Increased bandwidth to handle spikes in visitor traffic

Managed Hosting Features

• Network Infrastructure  The NeoSpire team fully manages all aspects needed to utilize NeoSpire’s robust and scalable network architecture (SpireNet), which includes intrusion detection, routers, switches, redundant power systems and redundant bandwidth providers.

• Hardware Procurement and Deployment
  NeoSpire guarantees every server. A team of NeoSpire administrators will order the necessary hardware components and build the exact server(s) to specifications, with spare parts and extra servers are kept on site in the event repair or replacement of a server is needed. The team will then deploy the server into the SpireNet network.
• OS Installation and Configuration
  A team of NeoSpire administrators will manage the installation and configuration of the operating system.
• 24/7 Customized Monitoring
  Monitoring is done 24/7/365 by NeoSpire’s Network Operations Center administrators who use a web-based monitoring tool known as SpireWatch. The key to success is urgency in responding to alerts and executing clients’ requests. NeoSpire is dedicated to cross-training its team so calls can often be resolved without having to always escalate to a specialist.
• Administration Support
  NeoSpire provides 24/7/365 full hardware maintenance, onsite and technical support.
• Security
  NeoSpire expert consultants develop customized security methods that will ensure data integrity.
• Rapid Response and Recovery
  A failing hard disk or an accidental erasure of a vital file, accidents happen. With NeoSpire there are no worries, the engineers can rapidly restore data, servers and functionality. Recovery is enhanced when coupled with redundant systems, managed database services and high-availability architectures.