Company Description
NeoSpire has successfully delivered quality managed hosting services since 1999 and is growing rapidly as a result of its ability to provide a comprehensive delivery model encompassing proactive customer-centric support, customized solutions, flexible pricing and multi-level security. With NeoSpire taking on the responsibility of serving and maintaining web applications and presence 24/7; optimal scalability, reliability and performance is assured and companies can focus on their core competencies.
NeoSpire specializes in bringing multi-platform server management and managed application hosting to companies in the mid- to high-end enterprise market. The company also provides managed services, dedicated servers, enhanced data storage, high-end database support and e-commerce solutions. NeoSpire's experienced network administration staff and state-of-the-art data center allow enterprises to outsource the deployment, configuration, management and support of websites and internet applications in a rapid, cost-effective manner.
NeoSpire is the best choice for companies with mission-critical websites and web-based applications.
Products/Services Offered
Our managed internet services address all the critical components of a complex website and its dependent infrastructure. NeoSpire will configure, monitor and manage everything, from server hardware platform and operating system to web servers, database servers and application servers.
Enhanced Managed Hosting Overview
Enhanced Managed Hosting is designed for customers who desire a fully managed outsourced solution.
NeoSpire removes the hosting workload so company’s can focus on revenue generating core competencies. New software and hardware is procured, installed, configured, tested and maintained by NeoSpire’s team of experts who then deploys your system into the SpireNet network.
NeoSpire will maintain Always Available support of the server. NeoSpire maintains full responsibility for the server's availability, performance and security. If a server or service fails, NeoSpire's engineers immediately respond, troubleshoot and resolve the problem.
The main difference between NeoSpire and other Managed Dedicated hosting companies is that NeoSpire provides proactive monitoring (SpireWatch) and response without any needed intervention on behalf of the customer. Other providers will fix problems once the customer alerts the hosting company, but NeoSpire will detect and make any needed corrections to fix a problem. The majority of the time, customers did not know a problem existed until it was corrected and the NeoSpire team contacts the customer providing a report on the issue and resolution.
Managed Hosting Features
Base Service Includes:
- Server Configuration Services
- Server Provisioning Services
- Server Load Balancing and Clustering Services
- Managed Layer 3 Firewall
- Managed Security
- Client Server and Network Monitoring
- 24/7/365 Full Systems Administration:
- OS Patches and Upgrades
- User Management
- Log Management
- OS Performance Monitoring and Tuning
- Backup/Recovery Procedures and Management
- System and Service Monitoring
- Web Server Administration
- Application Server Administration
- Database Administration
- Mail Server Administration
- Complete Support of all websites/Applications on Server
- Use of NeoSpire's Redundant DNS Servers
- Use of NeoSpire's POP and SMTP Servers
- 24/7/365 Live, On-Site Technical Support
- 99.9% SLA on Server Availability
NeoSpire Value-Added Services:
- Dedicated Firewall Appliances
- Managed Server Backup & Recovery
- Weekly Tape Rotation and Secure, Off-Site Data Storage
- Virtual Private Networks (VPN)
- Load/Stress Testing
- Application Performance Analysis and Review
Management Team
Mitch Gervis -
CEO
Jim Ciampaglio -
VP of Sales
Jason Burnett -
Director of Network Services
Sean Bruton -
Director of Security
Joy Hays -
Director of Marketing
Lori Lomax -
Director of HR & Billing
Primary Location
NeoSpire
1807 Ross Ave.
300
DALLAS, TX 75201
