Business Computer Downtime Is Short-Lived in McLean - Vienna - Arlington, VA

Posted by TeamLogicIT-Tysons, VA in Washington-Arlington-Alexandria, VA on May 06, 2008

It goes without saying that computer downtime at your business makes “time is money” more than just a catchy phrase.  The number of business communications and transactions that are becoming paperless is increasing every day, so it’s more important than ever to ensure that your business computers are running efficiently, effectively, and virus-free so as to keep your downtime to an absolute minimum.  TeamLogic IT in Tysons Corner works as your company’s off-site IT department, and looks forward to the opportunity of fine-tuning your small to medium-sized company’s computers and network to prevent downtime before it happens.

What is the Actual Cost of Computer Downtime?  The Bureau of Labor statistics suggests that individuals who use computers for a living make an average of $38.40 an hour in wages and benefits.  Let’s say there are ten people in your office who rely on their desktop computer to perform their job duties, and their computers are down for two hours.  While two hours may not sound too bad, it’s actually twenty hours, when spread amongst all your employees.  Multiply twenty by $38.40 in wages, and that seemingly harmless two hours of downtime just cost your company $768.00.

What Causes Computer Downtime in the First Place?  A number of culprits, really.  Computers, like cars and televisions, are complex machines with multiple inner-workings (i.e., hardware and software) that are dependent upon one another.  If one area is harmed or disabled, the other functions are quick to follow.  Here are some of the common reasons for computer downtime in your business:

•    Missing or corrupt drivers (such as for a printer), and compatibility issues between certain pieces of software and your computers
•    Viruses and spyware that infect your computers through the Internet, email, and even frequently used applications such as instant messaging.  Cyber crimes, Internet hacking, and identity theft can shut down your unprotected network as well.
•    Problems with the installation and use of everyday programs, though they may not shut down your computer(s) or network, can lead to a large number of unproductive hours and annoyances.

What Are Your Options in Fixing or Preventing Computer Downtime?  
•    Drop-off centers or depots that fix your computers in their shops are typically not a favored choice of busy companies, for a few reasons.  Unless a business already has a relationship with a shop and has them in queue, time will be spent by simply shopping around to find a service that can take your problem, and then get put on their waiting list.  the off-site depot may keep the computer(s) for days or even weeks; then the business owner’s time must be factored in for dropping off and picking up the system, as well as disconnecting and reconnecting.
•    On-site services such as TeamLogic IT provide a quicker resolution time, as a technician can usually be scheduled for same-day or next-day appointment.
•    A third and viable option is via desktop sharing technology, in professional remote computer service and support technicians through TeamLogic IT. TeamLogic IT’s highly-skilled, seasoned technicians can access your computers directly via the Internet to diagnose computer issues.  The problems are either fixed remotely, or TeamLogic IT dispatches a technician to inspect and fix the system on-site.

Watch TeamLogic IT turn your computer downtime back into productivity lickety-split.  To learn more, visit the Tysons Corner office online at  http://www.teamlogicit.com/TysonsCorner/  or call 703-430-7287 to talk to a Team Member today, before computer downtime strikes your business.


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