PRA Destination Management selects Webtreepro to power its Franchise Websites

Posted by Webtreepro in San Diego-Carlsbad-San Marcos, CA on Apr 14, 2009

Headquarters manages brand standards and global content on all their franchisees' sites, while franchisees can instantly contribute and maintain their locally relevant content

Primero Systems announced that PRA Destination Management has selected the webtreepro site builder platform to power their franchise system’s website presence.  Webtreepro allows PRA’s headquarters to deploy individual, locally relevant sites for all their franchise locations while maintaining brand control over look & feel and brand messaging.

PRA Destination Management has franchises in 20 U.S. cities, each of which offers unique meeting and experience destination management solution based services.  Because the meeting planners who visit their sites are seeking information specific to each destination, it is critical each site offers content that’s relevant.  By using webtreepro, the franchise locations are able to instantly add, delete and maintain that information directly, and still benefit from shared messaging maintained by headquarters.  PRA chose webtreepro because it enables non-technical business users to update their local information without a dependency on headquarters.

At the same time, PRA wanted to be able to share brand-level content across all of their local sites, without having to manage and maintain that content individually.  One example is an interactive request for proposal form developed in an third-party sales lead management platform.  Using webtreepro’s 'iFrame without programming' and its one-to-many publishing, the form appears on all of the franchisee sites but maintained centrally.  Likewise, job postings, press releases and other corporate-level information is shared amongst all the franchisee sites without any local intervention or site-by-site publishing.

Each franchisee location now also has its own URLs vs. just pages within a monolithic site for the entire franchise.  This individualization of sites allows them to customize their meta descriptions, keywords, page titles and other attributes to further localize each site from the SEO perspective.

Key to the success of such a program is the ability for the franchisees in their network to embrace the tool and make regular use of its publishing ease.  After an initial period in which the headquarters personnel became familiar with webtreepro, they were able to offer online training for their franchisees that now are in control of their local content.  “It was one of the smoothest technology implementations we’ve ever offered,” said Shari Millman, Vice President of Operations.  “Our franchisees find it easy to use which is more efficient and faster for everyone.  Our franchisees appreciate the freedom to do what they need to do without waiting for a resource to be available to help them.  Primero has been a supportive partner and a tremendous resource.  They keep adding new features at no cost to us which is unusual and certainly a welcome change from most technology providers.”

From the webtreepro perspective, winning PRA’s business had meaning beyond just securing a new customer.  “In the meeting and incentive fulfillment industry, PRA is a legendary brand, so for them to place their trust in webtreepro is an honor,” said Kevin Weisner, General Manager of Primero Systems.  “We were so pleased to earn their business because they’re truly leveraging what makes webtreepro different from other content management systems.  They’ve been terrific about sharing their ideas for enhancements and we’ve delivered several new features that came directly from their feedback.”
 
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About webtreepro
Webtreepro is a vertical content management system designed especially for franchises, dealer networks and other branded organizations that need to maintain multiple websites under brand management.  With true on-page editing, and simultaneous one-to-many publishing, this SaaS platform is built to enterprise standards with hosting, application maintenance and upgrades all included.  Webtreepro is a product of Primero Systems, Inc., which specializes in the production of web-based process-intensive business applications.  Based in San Diego, California since 1994, Primero serves customers in the retail travel, medical, aerospace, communications and government sectors.  Primero is a member of the San Diego Software Industry Council, and employs staff in the United States and Argentina.